Questions

Everything you might ask.

What it's like at Recharge.

What's the difference between private and semi-private studios?+

Private studios are reserved for you during your scheduled time. Semi-private studios may host multiple guests while maintaining personal space.

How long do sessions typically last?+

Sessions usually last between 15–60 minutes, depending on the therapy. Most guests enjoy 2–4 sessions per visit, spending around 60–90 minutes in total.

Will someone guide me through the therapies?+

Absolutely. Begin with a free Discovery Visit, and we'll craft a simple, personalized routine for your first visit.

Can you combine more than one therapy in a single visit?+

Yes. That's one of the best ways to recharge. You can stack therapies in one visit, move from one modality to the next, and build a session around your goals, your schedule, and how you want to feel when you leave.

Getting ready for your first session.

What should I expect on my first visit?+

Easy. Sign in at the front desk with your account or confirmation. The team orients you, your sessions are reserved, and you start right away. Most visits last about one hour and include a few different modalities back-to-back.

Where do I park?+

We're located at 140 Commonwealth Avenue, Suite 206 in Danvers. Parking is available at the building, look for the Recharge Wellness Club signage when you arrive.

Should I eat or drink before a session?+

Light meals beforehand are fine. We recommend avoiding a heavy meal in the 60–90 minutes before your visit, especially for heat-based services like sauna or contrast therapy. Stay hydrated and bring a water bottle. If you're booked for Hyperbaric Oxygen, your consultation will cover any specific pre-session guidance.

What should I bring for my visit?+

Bring comfortable athletic wear, flip-flops, or a bathing suit for hydro therapies, and a water bottle. We provide towels and other amenities to make your visit seamless.

Is there a minimum age?+

Most modalities are 18+. If you're unsure, contact us and we'll guide you.

Can I bring a friend or guest?+

Yes. Guest passes are available. Passes aren't shareable, but it's easy for guests to purchase their own access.

Reserving and managing your visits.

Should I book my session ahead of time?+

Yes. All sessions are scheduled in advance, so you can reserve your time before you arrive and keep your visit running smoothly.

Is there a mobile app for bookings?+

Yes. You can easily manage your sessions and passes using the Recharge Booking App, available for download.

Need to cancel a session?+

If you need to cancel, do it online as soon as you can. That keeps your spot open for another guest and helps you manage your schedule with less stress.

Plans, passes, and how they work.

What's the difference between Diamond and ONE PASS?+

Both give you unlimited access to every studio at Recharge Danvers, including Testing. Diamond is month-to-month at $199, maximum flexibility, cancel anytime. ONE PASS is a 12-month commitment at $189/mo with four extra perks: access to every participating Recharge affiliate in the US (travel with your membership), the Recharge ONE guided program, a monthly Wellness Snapshot, four quarterly Wellness Consultations, and ongoing check-ins, 12 guest visits per year, and an annual price lock.

What's a Recharge Experience?+

Recharge Experiences are six themed 90-day programs, Reset, Recover, Detox, Glow, Brain, or Boost. Each is built around a specific outcome and includes unlimited monthly access to six curated services aligned with that goal. $99/month with a 90-day commitment. The right fit if you have a specific wellness outcome you want to work toward without going all-in on a full membership.

What's a Single Service Experience?+

The Recharge Single Service Experience is $59/month with unlimited access to one service of your choice from a catalog of 22 services (sauna, hyperbaric oxygen, percussion massage, light therapy, and more). Pick the one that fits your routine and visit as often as you want. You can switch services every 90 days. Best for someone who's found one therapy that works for them and wants regular access.

When does my pass start?+

Your pass begins on the activation date at signup.

Do I need a contract?+

Most passes have no long-term commitment, except for our Recharge ONE PASS Membership (12-month). Details on the pricing page.

Can I pause or cancel my membership?+

Diamond: cancel anytime, no buyout fee. ONE PASS: 12-month commitment with renewal at the end of the term, you can choose not to renew with 60 days' written notice. Mid-term changes are handled case-by-case; talk to John.

How do I activate my ONE PASS membership?+

If you received your ONE PASS through your employer (Recharge at Work), use the activation code from your activation email to enroll. Once activated, you can start booking immediately. If you purchased ONE PASS directly, your membership activates automatically at signup.

Safety and your wellbeing.

Are your therapies safe for medical conditions?+

Our therapies are non-invasive and customizable. If you have a medical condition, consult your physician first, then book a free Discovery Visit with us to get started.

Agreements, terms, and policies.

Do I need to review the Participation Agreement before my visit?+

Yes. Please read the Participation Agreement before your first visit. It explains how you use the space, what is expected during sessions, and the guidelines that help keep your experience smooth and safe.

Where can I review Recharge Danvers' Terms of Use?+

You can find the full Terms of Use on the website. Read them before you book so you know how site access, memberships, and service use work. If anything feels unclear, review the policy page first and reach out before your visit.

How do I review privacy, refund, and cancellation details?+

You can review the full Privacy & Refund Policies on the website before you book or buy. That page covers privacy practices, refunds, cancellations, membership terms, and non-refundable items so you know what to expect upfront.

Measuring progress.

Do you offer body composition, vitamin, or heart health testing?+

Yes. Recharge Danvers offers wellness testing options like body composition analysis, vitamin & mineral testing, and EKG heart scans. These services help you get a clearer picture of your health, track progress, and make smarter recovery decisions.

Recharge at Work.

Do you offer corporate wellness programs for small businesses?+

Yes. Recharge at Work is built for small businesses on the North Shore that want a premium wellness benefit for their team. It's a simple way to support recovery, energy, and performance while offering a standout perk your people will actually use.

How does Recharge at Work enrollment work?+

Two steps. First, your employer signs the Recharge at Work agreement and adds you as an eligible employee. Second, you receive an activation email with a link to enroll, you sign your Participation Agreement, and your ONE PASS membership activates automatically. From that point on, you book like any other ONE PASS member. Questions? Talk to your HR contact or call us at (978) 766-3126.

How you pay.

What payment methods do you accept?+

We currently accept credit cards. That keeps checkout simple, secure, and fast so you can book your visit and get back to focusing on recovery.

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